Frequently Asked Questions

  • What date is the Conference?

    10 & 11 June 2008

  • Where is the Conference held?

    The Grand, Brighton

  • Where is the Awards Dinner held?

    The Grand, Brighton

  • How much does it cost?

    £599 members

    £699 non-members

    Includes all meals, one night's accommodation and one ticket to the Awards dinner

  • What time does the Conference and Awards start and finish?

    • Tuesday 10 June 2008

      08.30-9.00: Conference Registration, Coffee and Meet the Delegates

      17.25: Close

      19.30: SDI Pre-Awards Dinner Drinks Reception - The Grand, Brighton

      20.00 - 00.45: SDI Service Desk and IT Support Excellence Awards Dinner The Grand, Brighton

    • Wednesday 11 June 2008

      09.00 - 09.30 Conference Registration, Coffee

      12.50 - Conference Close

  • What about accommodation?

    Accommodation on Tuesday 10 June 2008 is included in the price of your conference ticket. The first 200 ticket reservations will stay at the Grand Hotel, Brighton. Late ticket bookers will be placed in similar quality accommodation at a hotel next to The Grand.

  • What is the dress code?

    Conference - Smart casual

    Awards Dinner - Lounge suit, black tie optional

  • What are the booking terms & conditions?

    Payment Policy: Delegate fees must be paid in full before the event. Admission will be refused to delegates if payment has not been received. Bookings made after 4 June 2008 must be paid by credit card or cheque.
    Cancellations: A full refund less £100 +VAT administration charge will be made for cancellations notified in writing before 9 May 2008. We regret that no refunds can be made after this date. Substitute delegates are welcome.
    Accommodation: Priority for staying at The Grand will be given to delegates in strict order of booking. Once all rooms in The Grand have been allocated, delegates will be accommodated in nearby hotels of a similar quality.
    SDI reserves the right to change the programme at any time.

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