Welcome to the 21^st SDI Annual Conference - Europe's leading event created specifically for IT service and support professionals.

Join top IT service practitioners and more than 350 IT support professionals, managers, directors and executives on the seafront at the magnificent Grand Hotel in Brighton for a fun, lively and engaging Conference experience that you won’t forget.

More than 20 conference sessions ensure that this exceptional conference programme is the essential inspirational event of the year for IT directors, executives and everyone working in IT service or support.

The sheer number and variety of topics - including specialist streams which focus on strategy, management and service delivery - means there is something for everyone, at every level and in every type of organisation, small or large.

We guarantee you'll find a session that will address your burning issues, challenge your established thinking, engage you in stimulating conversations with colleagues and generate new ideas for service excellence in your team.

Tailor the conference to suit you with a choice of 15 entertaining, inspirational and practical presentations structured in to 3 new powerful streams with fresh content:

Service Strategy
Service and Support Management
Service Delivery

You’ll also receive a complimentary ticket for the Service Desk & IT Support Excellence Awards on the first evening of the Conference, 10 June 2008.

What delegates had to say about our 2007 Conference:

“Great to meet people up against similar challenges, to get out of the office and re-focus”
“Always great to be here, it’s service management and culture ALIVE, so proud to be a part of it!”
“This was my first SDI Conference – enjoyed it all. It has motivated me – now it’s time to motivate my team!”
“The whole conference was inspiring and motivating”
“It’s great to take time out to see what’s happening in the industry”