The Help Desk Institute’s (HDI’s) mission is to lead the help desk and IT support profession worldwide. Established in 1988 in the UK and globally thereafter, HDI is the leading authority on help desk and IT support related issues and has helped many thousands of IT support professionals towards success in their careers.
HDI sets the standards for the IT support industry worldwide
HDI is the conduit for delivering knowledge and career enhancing skills to this professional community
HDI captures and disseminates creative and innovative ideas for tomorrow's help desk and support operation
HDI provides specialist information and research about the technologies, tools and trends of the industry. HDI also provides customised training courses and qualifications and offers the opportunity for international recognition of the support centre operation through the site certification audit programme. HDI Consulting provides service management consulting, with a wide variety of services available.
HDI also publishes SupportWorld, the only industry magazine, as well as managing www.supportworld.co.uk. SupportWorld provides a strategic viewpoint on industry issues and covers a mix of people, process and technology topics. SupportWorld online can be found at www.supportworld.co.uk
Help Desk Institute, 21 High Street, Green Street Green, Orpington, Kent, BR6 6BG.
Customers International trading as The Help Desk Institute
Registered Office: Lynwood House, Crofton Road, Orpington, Kent BR6 8QE
Company Registration No: 2535318
VAT No: 573542236
